Life Insurance Toronto

Whistle Blower Policy

Life Insurance Toronto Whistle Blower Policy

As a division of Western Financial Group, the whistle-blower policy of DMW Insurance covers the following concerns related to financial or operational matters. For certainty, whistle-blower incidents are intended to include, but are not limited to, the following:

  • Fraud or deliberate error in the preparation, evaluation, review or audit of any financial statement of the Company;
  • Fraud or deliberate error in the recording and maintaining of financial records of the Company;
  • Deficiencies or non-compliance with the Company‚Äôs internal accounting controls;
  • Misrepresentation or false statement to or by a senior officer or accountant regarding a matter contained in the financial records, financial reports or audit reports of the Company;
  • Deliberate violation of any Applicable Law or Regulations relating to the operations of the Company;
  • Violation of an applicable professional code of conduct;
  • Violation of the Business Code of Conduct or any other Business Practice or Procedure by any Personnel or Agent.

Procedure for handling complaints

How to Report a Complaint

  • Email:
  • Regular mail:

    Western Financial Group
    Attention: Vice President, Ethics and Enterprise Compliance & Privacy Officer
    1010 24th Street SE
    High River, AB T1V 2A7

Receipt of a Complaint

  • Upon receipt of a complaint we will verify that the complaint actually pertains to a matter covered by these procedures and will direct the Chief Compliance Officer (CCO) of Western to develop a recommended strategy for the investigation of the complaint.


  • Confidentiality will be maintained to the fullest extent possible, consistent with the need to conduct an adequate review.

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